Privacy Policy
MarketMate helps people discover markets in New Zealand. This policy explains what information MarketMate processes and why.
Information we process
- Account information: email address, display name, internal user identifier, password hash, verification state, and session records.
- Location: when you allow location access, your device sends latitude and longitude to the MarketMate API to find nearby markets. MarketMate does not save this as an account location history.
- Your activity: saved markets and market information reports you choose to submit, including contact email, text, address, and an official URL when supplied.
- Operational data: limited server and security logs, which may include IP address, request time, route, and error information.
How we use information
We use this information to operate accounts, show nearby markets, save favourites, process corrections and new-market reports, prevent abuse, secure the service, diagnose failures, and communicate about account verification or password resets.
Service providers
MarketMate uses hosting and network providers, Resend for transactional email, Google Maps for map display and directions, and Apple platform services. These providers process limited information needed to deliver their services under their own terms and privacy commitments. MarketMate does not sell personal information and does not use it for cross-app tracking or targeted advertising.
Retention and deletion
Account data is retained while the account is active. You can permanently delete a normal user account inside the app. Deletion removes the account, authentication sessions, favourites, and reports submitted by that user. Limited operational or security records may be retained where reasonably necessary for security, fraud prevention, legal obligations, or resolving disputes.
Your choices
You can deny location access and still browse or search markets manually. You can change location permission in iOS Settings. You can delete your account from the MarketMate account settings. See Privacy Choices for details.
Contact
Questions or privacy requests can be sent to scjdennis@gmail.com.